Artwork & Credits
Share the time of the generation, the selected style, and what you expected.
Credit questions →Preview content · Sample pricing and policies for owner review.
A LITTLE HELP GOES A LONG WAYLet’s make
Let’s make
it right.
Questions about a creation, a keepsake, or your account? Tell us what happened and we’ll help you find the next step.
We’re here to help
A real question deserves a thoughtful answer.
What can we help with?
Choose a starting point, or send us the details below.
Orders & Delivery
Include your order number and photos if an item arrived damaged.
Delivery help →Account & Billing
Include your account email and billing provider. Keep passwords and card details private.
Billing help →Start a conversation.
Email our draft support address with a short subject and the details that will help us understand your request.
support@artifyme.exampleSample contact address for review. Replace with your live support email.
Draft support hours: Monday–Friday, 9 a.m.–5 p.m. Eastern Time. Our target response time is within two business days.
A helpful first message
- Your account email and device type
- Order number or purchase receipt, if relevant
- A short description of the problem
- A screenshot with private details removed
Never send passwords or full payment-card information.